Since early last year (2020), most of us have now lived in the new norm. Most of the things that we do physically has now changed drastically either with the usage of technology of the way we interact.
Digital and telecommunications are two forms of technology which are critical in the new norm. With physical distancing or periods during lockdown, the only way we get in touch is via telecommunications. Pen and paper has been reduced drastically with conversion of content into digital. Usage of Internet especially online conferencing for either webinars or meetings have been a new norm.